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Terms of Service (Enterprise)

Last updated: 15 May 2026 · Effective: 1 June 2026

1. Definitions

1.1 "Platform" means the Solomon Execution Engine (SEE) and all associated services, dashboards, APIs, and division-specific workloads operated by IntelliAI Group (Pty) Ltd, registration number 2024/987654/07, a private company incorporated under the laws of the Republic of South Africa.

1.2 "Operator" means any individual or entity authorized to access and use the Platform under a valid subscription agreement.

1.3 "Workload" means any computational process, data transformation, analysis, or output generated through the Platform on behalf of an Operator.

1.4 "Constitutional Rules" means the Eight Constitutional Rules (R1-R8) governing Platform operations as documented in the SEE Constitutional Agreements.

2. Account & Access

2.1 Operators must register for an account through the Identity Verification Gate (R5) and provide accurate, complete information. Each Operator is responsible for maintaining the confidentiality of their access credentials and for all activities conducted under their account.

2.2 Multi-factor authentication is mandatory for all Enterprise and Sovereign Tier accounts. Standard Tier operators are strongly encouraged to enable MFA.

2.3 Account sharing is strictly prohibited. Each Operator must have a unique account. Violations will result in immediate suspension under R8: Constitutional Adherence.

3. Acceptable Use

3.1 Operators may use the Platform exclusively for lawful purposes and in compliance with all applicable South African laws, including POPIA, ECTA, and sector-specific regulations.

3.2 Prohibited activities include but are not limited to: reverse engineering the SEE engine, attempting to bypass R5 Verification Gate, processing unlawful data, distributing malware, and violating the Constitutional Rules.

3.3 Any detected security vulnerability or unauthorized access must be reported immediately to security@intelliaigroup.co.za under the Security Incident Report protocol.

4. Data Processing

4.1 All data processed through the Platform is governed by IntelliAI Group's Privacy Policy and the Protection of Personal Information Act (POPIA), 2013. Operators retain full ownership of their data.

4.2 Division-specific data protocols apply based on the nature of the data processed (tax records, legal documents, health information, financial data, etc.) as defined in each division's Data Processing Addendum.

4.3 Platform telemetry data (workload metrics, system performance, audit logs) is owned by IntelliAI Group and used for service improvement and constitutional compliance monitoring.

5. SLA & Credits

5.1 IntelliAI Group guarantees 99.99% platform uptime for Enterprise Tier and 99.9% for Standard Tier, measured monthly. Uptime excludes scheduled maintenance windows communicated 72 hours in advance.

5.2 SLA credits accrue at 5% of monthly subscription fees for each full percentage point below the guaranteed uptime threshold, up to a maximum of 100% of the monthly fee.

5.3 Credit claims must be submitted through the billing portal within 30 days of the incident. Credits are applied to the next billing cycle.

6. Billing

6.1 Subscription fees are billed monthly in advance based on the selected tier. Usage-based fees (SEEOps overages) are billed monthly in arrears based on metered consumption.

6.2 All fees are exclusive of VAT and any other applicable taxes, which shall be added to invoices at the rate prescribed by South African law.

6.3 Late payments incur interest at 1.5% per month (18% per annum) on outstanding amounts. Continued non-payment may result in service suspension after 14 days' written notice.

7. Confidentiality

7.1 Both parties agree to maintain the confidentiality of proprietary information disclosed during the course of the agreement. This includes business processes, technical architecture, trade secrets, and strategic plans.

7.2 Confidentiality obligations survive termination of this agreement for a period of five (5) years. Breach of confidentiality constitutes a violation of R7: Professional Discipline.

7.3 Nothing in this section prevents disclosure required by law, regulation, or court order, provided the disclosing party is notified promptly to seek appropriate protective measures.

8. Limitation of Liability

8.1 To the maximum extent permitted by South African law, IntelliAI Group's aggregate liability for any claim arising from these Terms shall not exceed the total fees paid by the Operator in the twelve (12) months preceding the claim.

8.2 Neither party shall be liable for indirect, consequential, incidental, or punitive damages, including lost profits, data loss, or business interruption, even if advised of the possibility.

8.3 These limitations do not apply to liability arising from fraud, willful misconduct, gross negligence, breach of confidentiality, or violation of applicable data protection laws.

9. Termination

9.1 Either party may terminate this agreement with 30 days' written notice. IntelliAI Group may terminate immediately for Operator breach of Constitutional Rules, illegal activity, or material violation of these Terms.

9.2 Upon termination, Operator data will be available for export for 30 days via the data export tool in the Sovereignty Controls panel. After 30 days, data will be securely destroyed in accordance with POPIA Section 28.

9.3 Termination does not relieve either party of obligations accrued before termination, including payment of outstanding fees and confidentiality obligations.

10. Governing Law (South Africa)

10.1 These Terms are governed exclusively by the laws of the Republic of South Africa. The High Court of South Africa (Gauteng Division, Johannesburg) has exclusive jurisdiction over any disputes arising from these Terms.

10.2 The parties irrevocably submit to the jurisdiction of the South African courts, subject to the right of IntelliAI Group to seek injunctive relief in any competent jurisdiction.

10.3 In the event of any inconsistency between these Terms and the Constitutional Rules, the Constitutional Rules shall prevail as the foundational governance framework of the Platform.