Enterprise-grade infrastructure support with guaranteed SLA response times. All incidents are logged under R6: No Forgetting.
Ticketing Portal
info@intelliaigroup.co.za
SLA: Critical < 15min · High < 1hr · Medium < 4hrs · info@intelliaigroup.co.za
Emergency Line
+27 66 148 3731
24/7/365 for platform incidents
Security Incident Report
security@intelliaigroup.co.za
PGP key available on request
Sandton HQ (Map above)
14th Floor, The Marc, 129 Rivonia Rd, Sandton, 2196
Cape Town
5th Floor, MediaCity, 8 Heerengracht St, Foreshore, 8001
Durban
3rd Floor, Embassy Building, 4 Stalwart Simelane St, 4001
24/7/365 for platform incidents
Business hours: Mon–Fri 08:00–18:00 SAST